ABOUT US
Terms of Sales
TERMS OF SALES
Frequently Asked Question
What Are Your Pricing And Payment Terms?
Our pricing is based on the product and order volume. We offer flexible payment terms, including online payment, with details provided upon order confirmation.
How Do I Place An Order?
Orders can be placed via our official sales channels. All orders are subject to stock availability and confirmation. Custom or bulk orders may require additional lead time.
What Are Your Shipping And Delivery Terms?
We ship worldwide using reliable carriers. Delivery times and costs depend on your location and order size. Shipping details and tracking are provided after order confirmation.
Can I Cancel Or Modify My Order?
Yes, orders can be modified or canceled before they are processed for shipping. Please contact our team as soon as possible to request changes.
What Is Your Return And Exchange Policy?
We accept returns and exchanges for defective or incorrect items within [X] days of delivery. Please contact our customer service team to initiate the process.
Do Your Products Come With A Warranty?
Yes, all our products are covered by a warranty against defects. Please refer to the product details or contact our support team for specific warranty terms.
How Is Intellectual Property And Confidentiality Handled?
We take intellectual property and confidentiality seriously. All proprietary information is protected, and we ensure compliance with confidentiality agreements to safeguard your business and our products.
CONTACT US
Get in touch!
We’re here to assist you with all your fastening needs. Whether you have inquiries about our HeliCoil inserts, installation tools, or technical support, our team is ready to help. Reach out to us for product recommendations, order assistance, troubleshooting, or any other inquiries.
Let us know how we can support your business with precision fastening solutions!
Thor International Pte Ltd
10 Ubi Crescent #01-80 Lobby E, 408564, Singapore
(65) 6743 4155
(65) 6743 4155
sales@thorintl.com
Mon - Fri: 9am - 5pm
Sat - Sun: Closed
How To Find Us
MRT
Take the appropriate MRT line to the nearest station, then continue your journey by bus, walking, or a taxi/ride-hailing service.
Bus
Check the bus services near the company’s location, board the relevant bus, alight at the nearest stop, and walk a short distance to the office.