{"id":329,"date":"2026-02-17T06:01:24","date_gmt":"2026-02-17T06:01:24","guid":{"rendered":"https:\/\/draftsite1.com\/twomorrow-jewellery\/?post_type=career&#038;p=329"},"modified":"2026-05-14T05:49:09","modified_gmt":"2026-05-14T05:49:09","slug":"client-experience-specialist","status":"publish","type":"career","link":"https:\/\/draftsite1.com\/twomorrow-jewellery\/career\/client-experience-specialist\/","title":{"rendered":"Client Experience Specialist"},"content":{"rendered":"<h3>Key Responsibilities<\/h3>\n<ul>\n<li data-start=\"550\" data-end=\"681\">Provide personalized client support across in-store, digital, and virtual channels, ensuring a seamless and memorable experience.<\/li>\n<li data-start=\"684\" data-end=\"824\">Assist clients in exploring collections, understanding unconventional diamonds, and selecting pieces that align with their personal style.<\/li>\n<li data-start=\"827\" data-end=\"968\">Coordinate bespoke commissions, from initial consultation to final delivery, maintaining high standards of service and attention to detail.<\/li>\n<li data-start=\"971\" data-end=\"1078\">Collaborate with the design and atelier teams to communicate client preferences and feedback effectively.<\/li>\n<li data-start=\"1081\" data-end=\"1200\">Maintain client records, manage appointments, and follow up to ensure ongoing satisfaction and relationship-building.<\/li>\n<li data-start=\"1203\" data-end=\"1316\">Support marketing initiatives, gallery showcases, and seasonal launches through client engagement and outreach.<\/li>\n<li data-start=\"1319\" data-end=\"1423\">Stay updated on product knowledge, trends, and brand philosophy to provide expert guidance to clients.<\/li>\n<\/ul>\n<h3>What We\u2019re Looking For<\/h3>\n<ul>\n<li data-start=\"1465\" data-end=\"1558\">Strong communication skills with a genuine passion for luxury jewellery and client service.<\/li>\n<li data-start=\"1561\" data-end=\"1692\">Experience in customer-facing roles, preferably in luxury retail or service industries (fresh graduates with enthusiasm welcome).<\/li>\n<li data-start=\"1695\" data-end=\"1795\">A deep appreciation for fine craftsmanship, unconventional diamonds, and unique design aesthetics.<\/li>\n<li data-start=\"1798\" data-end=\"1907\">Excellent organizational skills, attention to detail, and the ability to manage multiple clients and tasks.<\/li>\n<li data-start=\"1910\" data-end=\"2013\">Empathy, problem-solving skills, and a proactive approach to creating exceptional client experiences.<\/li>\n<li data-start=\"2016\" data-end=\"2104\">Professionalism, discretion, and a commitment to maintaining <span class=\"s1\">Twomorrow<\/span>\u2019s brand values.<\/li>\n<\/ul>\n<h3><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Why Join <span class=\"s1\">Twomorrow<\/span><\/span><\/h3>\n<ul>\n<li data-start=\"2142\" data-end=\"2249\">Be part of a brand redefining modern fine jewellery through individuality, authenticity, and bold design.<\/li>\n<li data-start=\"2252\" data-end=\"2356\">Engage with a curated collection of unconventional diamonds and premium materials like 18K solid gold.<\/li>\n<li data-start=\"2359\" data-end=\"2478\">Opportunity to shape client experiences, build lasting relationships, and contribute to bespoke and signature pieces.<\/li>\n<li data-start=\"2481\" data-end=\"2595\">Work within a creative, supportive, and collaborative environment that values innovation and service excellence.<\/li>\n<li data-start=\"2598\" data-end=\"2668\">Growth potential within a fast-evolving, design-led jewellery house.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>As a Client Experience Specialist, you will be the heart of Twomorrow, ensuring every interaction reflects our brand\u2019s commitment to individuality, elegance, and modern luxury. You will guide clients through unforgettable experiences, helping them discover and cherish unconventional jewellery that tells their unique story.<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false},"class_list":["post-329","career","type-career","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/draftsite1.com\/twomorrow-jewellery\/wp-json\/wp\/v2\/career\/329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/draftsite1.com\/twomorrow-jewellery\/wp-json\/wp\/v2\/career"}],"about":[{"href":"https:\/\/draftsite1.com\/twomorrow-jewellery\/wp-json\/wp\/v2\/types\/career"}],"wp:attachment":[{"href":"https:\/\/draftsite1.com\/twomorrow-jewellery\/wp-json\/wp\/v2\/media?parent=329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}