GENERAL FAQS
Where is your shop located?
Ishtara Jewellery is located at 111 Serangoon Road, Singapore 218016. Visit us to explore our gold and diamond collections.
What types of jewellery do you offer?
We specialise in gold, diamond, and gemstone jewellery from timeless classics to modern statement pieces.
Do you offer customised jewellery?
Yes. Bring your ideas or references, and our artisans will craft a unique piece just for you.
How can I know the price of a product?
You can visit our showroom or contact us directly via WhatsApp, social media, or our enquiry form to check pricing and availability.
Is your jewellery certified?
Yes, all our gold and diamond jewellery comes with authenticity and quality certificates.
Do you provide after-sales services?
Yes. We offer services such as polishing, repair, resizing, and gemstone replacement for your jewellery.
Can I trade in my old gold?
Yes, you can trade in your old gold for new designs and choose something you love.
Do you offer any gold savings or loyalty programmes?
Yes, we offer the Ishtara Gold Savings Scheme and MyIshtara Rewards for exclusive benefits and savings.
What’s the benefit of your Gold Savings Scheme (GSS)?
The GSS lets you save monthly for jewellery with a one-month bonus reward upon completion, and the option to redeem it for gold or diamond pieces.
How can I contact Ishtara?
You can reach us via phone, WhatsApp, email, social media or visit our showroom for personalised assistance.
